Laboratório de Desempenho Logístico

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Reverse Logistics: stakeholders' influence, barriers and opportunities in a case study in southern Brazil

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Abstract
The objective of this research is to identify the most important factors that enable or
impede RL development in a Brazilian metal manufacturing industry context. For this, a
literature review on Reverse Logistics (RL) and the endorsement of its theoretical basis
in a case study are presented. The case study was performed in a large manufacturing
company located in southern Brazil which brings the stakeholders' influence, barriers
and opportunities regarding its RL program using SWOT analysis method as well. The
stakeholders' analysis identified two additional influences beyond those suggested in
previous literature. The research could show that RL is still an immature process
if compared to direct logistics, but still, on the other hand, RL is a broad field
for study since it has been progressively driven by legislative factors and economic issues.

Key words: Reverse logistics, Stakeholders, SWOT analysis, Case study.

icon Reverse Logistics: stakeholders' influence, barriers and opportunities in a case study in southern Brazil